USM Collaborative Services
Figuring out what we can do better together than apart.
Summary Statement
The 海角视频's (USM) Collaborative Services is dedicated to enhancing collaboration and efficiency across USM's institutions. By streamlining operations and providing centralized support, collaborative services allow our institutions to focus on their core mission-delivering exceptional education, research, and community impact.
Mission
To foster collaboration, efficiency, and enhance the overall quality of services within and across the USM through the expansion and refinement of collaborative services.
Core Values
- Accuracy, consistency, and repeatability
- Collaboration
- Compliance and risk mitigation
- Prioritize change management
- Process innovation
- Rigorous project and portfolio management
- Transparency through shared governance
Latest News
- The Benchmark Study project has completed analysis of the 59 survey responses received and is actively meeting with focus groups. Final project deliverables will be drafted during September.
- The Student Data Readiness project has completed all deliverables for UMBC and the technical data discovery sessions with Bowie State University.
Purpose
USM is currently growing the use of collaborative services in many areas where we are considering broad opportunities, not just administration and technology. Our approach is to produce better service and outcomes, balanced with the unique needs of each institution.
Frequently Asked Questions
The purpose of this initiative is to increase collaboration, increase effectiveness and efficiencies, reduce redundancies, and to assist with staffing challenges.
No. Institutions have the opportunity to join collaborative services or continue with their current model.
Talk to your supervisor and leadership. If you want details on collaborative services, please look at the Contact section of this website.
Annual Assessments
An annual assessment of each collaborative service and the USM collaborative service organization will be developed each year beginning in 2026. Assessments will be published to this area and will include accomplishments, course corrections, lessons learned, metrics/KPIs, milestones, and future year plans.
Collaborative Services Catalog
USM Collaborative Services
Broader Collaborative Services
Active Projects
- eLearning Tool: MEEC RFP under development and final draft of business case to be completed in September.
- Compensation Administration Tool: Business case updated based on SHRC input and will be presented to VPAFs in September.
- Student Data Readiness: Frostburg data discovery sessions scheduled in September, followed by UMES in October. Project on schedule to complete in January 2027.
Ideas
We continually engage with USM institutions to stay in touch with their needs and understand potential collaborative services opportunities. A collective word cloud of ideas collected to date is below.
Collaborative Services Ideas and Requests
